Information on our delivery and shipping conditions
Free shipping from €35
From an order value of €35, delivery within Germany (excluding islands) is free of charge.
Delivery of parcel-compatible goods
Handy items such as pet food, food bowls, dog leads, grooming products etc. are dispatched quickly and reliably by parcel service.
Delivery of large-volume goods
Larger items, such as trimming tables or dog bath tubs, are dispatched by a forwarding agent. As soon as the goods have been dispatched, the shipping company will contact you by telephone within 3 working days to arrange a delivery date. Delivery is made to the kerbside.
Fragile or bulky products
When shipping via a parcel service, an additional fee may be charged for fragile or bulky products (e.g. scratching posts, pet urns, transport boxes). This fee is shown with the corresponding products.
Click & Collect
Orders can be collected from us. Items in stock are usually ready for collection within 30-60 minutes. This saves time and money! Everything you need to know about collection: Click & Collect
Shipping costs overview
Germany
Free shipping from 35,00 EUR
Parcel service
each additional package
5,50 EUR
Forwarding agency
up to 100 kg
39,95 EUR
Forwarding agency
from 100 kg
49,95 EUR
Forwarding agency
from 300 kg
79,95 EUR
Forwarding agency
from 400 kg
89,95 EUR
Forwarding agency
from 500 kg
109,95 EUR
Austria
Parcel service
up to 1 kg
7,95 EUR
Parcel service
from 1 kg
7,95 EUR
Parcel service
from 2 kg
9,95 EUR
Parcel service
from 3 kg
9,95 EUR
Parcel service
from 5 kg
9,95 EUR
Parcel service
from 8 kg
9,95 EUR
Parcel service
from 10 kg
9,95 EUR
Parcel service
from 15 kg
9,95 EUR
Parcel service
from 20 kg
9,95 EUR
Parcel service
from 25 kg
9,95 EUR
Parcel service
each additional package
9,95 EUR
Forwarding agency
up to 200 kg
64,95 EUR
Forwarding agency
from 200 kg
99,95 EUR
Forwarding agency
from 400 kg
199,95 EUR
Belgium
Parcel service
up to 1 kg
9,95 EUR
Parcel service
from 1 kg
9,95 EUR
Parcel service
from 2 kg
10,95 EUR
Parcel service
from 3 kg
10,95 EUR
Parcel service
from 5 kg
11,95 EUR
Parcel service
from 8 kg
11,95 EUR
Parcel service
from 10 kg
13,95 EUR
Parcel service
from 15 kg
15,95 EUR
Parcel service
from 20 kg
15,95 EUR
Parcel service
from 25 kg
19,95 EUR
Parcel service
each additional package
19,95 EUR
Forwarding agency
up to 200 kg
59,95 EUR
Forwarding agency
from 200 kg
99,95 EUR
Forwarding agency
from 400 kg
199,95 EUR
Czech Republic
Parcel service
up to 1 kg
6,95 EUR
Parcel service
from 1 kg
7,95 EUR
Parcel service
from 2 kg
7,95 EUR
Parcel service
from 3 kg
9,95 EUR
Parcel service
from 5 kg
11,95 EUR
Parcel service
from 8 kg
12,95 EUR
Parcel service
from 10 kg
15,95 EUR
Parcel service
from 15 kg
18,95 EUR
Parcel service
from 20 kg
19,95 EUR
Parcel service
from 25 kg
24,95 EUR
Parcel service
each additional package
24,95 EUR
Forwarding agency
up to 200 kg
64,95 EUR
Forwarding agency
from 200 kg
109,95 EUR
Forwarding agency
from 400 kg
219,95 EUR
Denmark
Parcel service
up to 1 kg
10,95 EUR
Parcel service
from 1 kg
10,95 EUR
Parcel service
from 2 kg
10,95 EUR
Parcel service
from 3 kg
10,95 EUR
Parcel service
from 5 kg
11,95 EUR
Parcel service
from 8 kg
11,95 EUR
Parcel service
from 10 kg
13,95 EUR
Parcel service
from 15 kg
16,95 EUR
Parcel service
from 20 kg
16,95 EUR
Parcel service
from 25 kg
22,95 EUR
Parcel service
each additional package
22,95 EUR
Forwarding agency
up to 200 kg
104,95 EUR
Forwarding agency
from 200 kg
179,95 EUR
Forwarding agency
from 400 kg
359,95 EUR
Estonia
Parcel service
up to 1 kg
10,28 EUR
Parcel service
from 1 kg
11,32 EUR
Parcel service
from 2 kg
11,32 EUR
Parcel service
from 3 kg
13,38 EUR
Parcel service
from 5 kg
15,45 EUR
Parcel service
from 8 kg
16,48 EUR
Parcel service
from 10 kg
19,58 EUR
Parcel service
from 15 kg
22,68 EUR
Parcel service
from 20 kg
25,78 EUR
Parcel service
from 25 kg
29,92 EUR
Parcel service
each additional package
29,92 EUR
Finland
Parcel service
up to 1 kg
18,17 EUR
Parcel service
from 1 kg
18,17 EUR
Parcel service
from 2 kg
19,18 EUR
Parcel service
from 3 kg
20,19 EUR
Parcel service
from 5 kg
23,23 EUR
Parcel service
from 8 kg
24,24 EUR
Parcel service
from 10 kg
27,28 EUR
Parcel service
from 15 kg
31,32 EUR
Parcel service
from 20 kg
34,36 EUR
Parcel service
from 25 kg
38,41 EUR
Parcel service
each additional package
38,41 EUR
Forwarding agency
up to 200 kg
121,40 EUR
Forwarding agency
from 200 kg
212,49 EUR
Forwarding agency
from 400 kg
414,91 EUR
Please note: Postcodes 22xxx, 92xxx-99xxx cannot be delivered to.
France
Parcel service
up to 1 kg
10,95 EUR
Parcel service
from 1 kg
10,95 EUR
Parcel service
from 2 kg
11,95 EUR
Parcel service
from 3 kg
13,95 EUR
Parcel service
from 5 kg
15,95 EUR
Parcel service
from 8 kg
17,95 EUR
Parcel service
from 10 kg
18,95 EUR
Parcel service
from 15 kg
20,95 EUR
Parcel service
from 20 kg
20,95 EUR
Parcel service
from 25 kg
25,95 EUR
Parcel service
each additional package
25,95 EUR
Forwarding agency
up to 200 kg
119,95 EUR
Forwarding agency
from 200 kg
209,95 EUR
Forwarding agency
from 400 kg
424,95 EUR
Please note: Postcodes 20xxx cannot be delivered to.
Hungary
Parcel service
up to 1 kg
16,95 EUR
Parcel service
from 1 kg
16,95 EUR
Parcel service
from 2 kg
18,95 EUR
Parcel service
from 3 kg
18,95 EUR
Parcel service
from 5 kg
20,95 EUR
Parcel service
from 8 kg
20,95 EUR
Parcel service
from 10 kg
21,95 EUR
Parcel service
from 15 kg
25,95 EUR
Parcel service
from 20 kg
25,95 EUR
Parcel service
from 25 kg
31,95 EUR
Parcel service
each additional package
31,95 EUR
Italy
Parcel service
up to 1 kg
11,95 EUR
Parcel service
from 1 kg
12,95 EUR
Parcel service
from 2 kg
12,95 EUR
Parcel service
from 3 kg
13,95 EUR
Parcel service
from 5 kg
14,95 EUR
Parcel service
from 8 kg
15,95 EUR
Parcel service
from 10 kg
17,95 EUR
Parcel service
from 15 kg
18,95 EUR
Parcel service
from 20 kg
20,95 EUR
Parcel service
from 25 kg
23,95 EUR
Parcel service
each additional package
23,95 EUR
Forwarding agency
up to 200 kg
99,95 EUR
Forwarding agency
from 200 kg
179,95 EUR
Forwarding agency
from 400 kg
349,95 EUR
Luxembourg
Parcel service
up to 1 kg
9,03 EUR
Parcel service
from 1 kg
9,03 EUR
Parcel service
from 2 kg
10,04 EUR
Parcel service
from 3 kg
10,04 EUR
Parcel service
from 5 kg
12,05 EUR
Parcel service
from 8 kg
12,05 EUR
Parcel service
from 10 kg
13,06 EUR
Parcel service
from 15 kg
15,08 EUR
Parcel service
from 20 kg
15,08 EUR
Parcel service
from 25 kg
19,11 EUR
Parcel service
each additional package
19,11 EUR
Forwarding agency
up to 200 kg
49,95 EUR
Forwarding agency
from 200 kg
64,95 EUR
Forwarding agency
from 400 kg
129,95 EUR
Netherlands
Parcel service
up to 1 kg
7,95 EUR
Parcel service
from 1 kg
7,95 EUR
Parcel service
from 2 kg
8,95 EUR
Parcel service
from 3 kg
8,95 EUR
Parcel service
from 5 kg
9,95 EUR
Parcel service
from 8 kg
9,95 EUR
Parcel service
from 10 kg
10,95 EUR
Parcel service
from 15 kg
11,95 EUR
Parcel service
from 20 kg
11,95 EUR
Parcel service
from 25 kg
12,95 EUR
Parcel service
each additional package
12,95 EUR
Forwarding agency
up to 200 kg
54,95 EUR
Forwarding agency
from 200 kg
84,95 EUR
Forwarding agency
from 400 kg
169,95 EUR
Poland
Parcel service
up to 1 kg
8,95 EUR
Parcel service
from 1 kg
8,95 EUR
Parcel service
from 2 kg
8,95 EUR
Parcel service
from 3 kg
9,95 EUR
Parcel service
from 5 kg
10,95 EUR
Parcel service
from 8 kg
10,95 EUR
Parcel service
from 10 kg
12,95 EUR
Parcel service
from 15 kg
13,95 EUR
Parcel service
from 20 kg
15,95 EUR
Parcel service
from 25 kg
17,95 EUR
Parcel service
each additional package
17,95 EUR
Forwarding agency
up to 200 kg
79,98 EUR
Forwarding agency
from 200 kg
149,95 EUR
Forwarding agency
from 400 kg
289,95 EUR
Portugal
Parcel service
up to 1 kg
12,95 EUR
Parcel service
from 1 kg
13,95 EUR
Parcel service
from 2 kg
14,95 EUR
Parcel service
from 3 kg
16,95 EUR
Parcel service
from 5 kg
19,95 EUR
Parcel service
from 8 kg
21,95 EUR
Parcel service
from 10 kg
26,95 EUR
Parcel service
from 15 kg
31,95 EUR
Parcel service
from 20 kg
36,95 EUR
Parcel service
from 25 kg
42,95 EUR
Parcel service
each additional package
42,95 EUR
Forwarding agency
up to 200 kg
109,95 EUR
Forwarding agency
from 200 kg
199,95 EUR
Forwarding agency
from 400 kg
409,95 EUR
Please note: Postcodes 60xxx, 87xxx, 89xxx cannot be delivered to.
Romania
Parcel service
up to 1 kg
9,10 EUR
Parcel service
from 1 kg
10,12 EUR
Parcel service
from 2 kg
10,12 EUR
Parcel service
from 3 kg
12,15 EUR
Parcel service
from 5 kg
14,18 EUR
Parcel service
from 8 kg
16,22 EUR
Parcel service
from 10 kg
20,29 EUR
Parcel service
from 15 kg
24,35 EUR
Parcel service
from 20 kg
28,42 EUR
Parcel service
from 25 kg
33,50 EUR
Parcel service
each additional package
33,50 EUR
Slovakia
Parcel service
up to 1 kg
8,15 EUR
Parcel service
from 1 kg
9,17 EUR
Parcel service
from 2 kg
10,20 EUR
Parcel service
from 3 kg
11,22 EUR
Parcel service
from 5 kg
12,25 EUR
Parcel service
from 8 kg
14,30 EUR
Parcel service
from 10 kg
16,35 EUR
Parcel service
from 15 kg
19,42 EUR
Parcel service
from 20 kg
22,50 EUR
Parcel service
from 25 kg
26,60 EUR
Parcel service
each additional package
26,60 EUR
Forwarding agency
up to 200 kg
76,82 EUR
Forwarding agency
from 200 kg
143,45 EUR
Forwarding agency
from 400 kg
286,95 EUR
Slovenia
Parcel service
up to 1 kg
7,95 EUR
Parcel service
from 1 kg
8,95 EUR
Parcel service
from 2 kg
8,95 EUR
Parcel service
from 3 kg
9,95 EUR
Parcel service
from 5 kg
10,95 EUR
Parcel service
from 8 kg
11,95 EUR
Parcel service
from 10 kg
13,95 EUR
Parcel service
from 15 kg
14,95 EUR
Parcel service
from 20 kg
16,95 EUR
Parcel service
from 25 kg
19,95 EUR
Parcel service
each additional package
19,95 EUR
Forwarding agency
up to 200 kg
84,95 EUR
Forwarding agency
from 200 kg
169,95 EUR
Forwarding agency
from 400 kg
329,95 EUR
Spain
Parcel service
up to 1 kg
11,95 EUR
Parcel service
from 1 kg
11,95 EUR
Parcel service
from 2 kg
12,95 EUR
Parcel service
from 3 kg
13,95 EUR
Parcel service
from 5 kg
15,95 EUR
Parcel service
from 8 kg
16,95 EUR
Parcel service
from 10 kg
20,95 EUR
Parcel service
from 15 kg
23,95 EUR
Parcel service
from 20 kg
26,95 EUR
Parcel service
from 25 kg
30,95 EUR
Parcel service
each additional package
30,95 EUR
Forwarding agency
up to 200 kg
109,95 EUR
Forwarding agency
from 200 kg
189,95 EUR
Forwarding agency
from 400 kg
379,95 EUR
Please note: Postcodes 35xxx, 38xxx cannot be delivered to.
Sweden
Parcel service
up to 1 kg
17,95 EUR
Parcel service
from 1 kg
18,95 EUR
Parcel service
from 2 kg
19,95 EUR
Parcel service
from 3 kg
19,95 EUR
Parcel service
from 5 kg
21,95 EUR
Parcel service
from 8 kg
21,95 EUR
Parcel service
from 10 kg
23,95 EUR
Parcel service
from 15 kg
37,95 EUR
Parcel service
from 20 kg
37,95 EUR
Parcel service
from 25 kg
42,95 EUR
Parcel service
each additional package
42,95 EUR
Switzerland
Parcel service
each additional package
20,95 EUR
Surcharge for deliveries to German islands
There is an additional charge of EUR 99 for deliveries to German islands.
Germany
Austria
Belgium
Czech Republic
Denmark
Estonia
Finland
France
Hungary
Italy
Luxembourg
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
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